Shipping policy

*Civao Shipping Policy** At Civao, we prioritize prompt and efficient delivery to ensure our customers receive their orders as quickly as possible. Below is our shipping policy: **Processing Time:** - All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. **Shipping Time:** - Once your order has been processed, it will be shipped within 2 business days. **Delivery Time:** - Delivery times vary based on your location and the shipping method selected at checkout. Typically, standard shipping takes between 3-7 business days. **Shipping Rates:** - Shipping charges for your order will be calculated and displayed at checkout. **Order Tracking:** - After your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website. **Shipping Restrictions:** - We do not ship to P.O. Boxes or APO/FPO addresses. **Customer Service:** - If you have any questions or concerns about your order, please contact our customer service team at official@civao.com or [customer service phone number]. Thank you for shopping with Civao!